New Employee Assistance Programme

The health and wellbeing of our team is important to us and we are pleased to offer all colleagues access to a new Employee Assistance Programme (EAP), delivered by Health Assured. This is in addition to our existing Story Health Support, which allows you to claim back up to £150 each year on health care support.

What is an Employee Assistance Programme (EAP)?

An EAP is a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health and general wellbeing.

Our EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues.

 

 

Health Assured can offer support and advice with:

  • Life support: Access to counselling for emotional problems and a pathway to structured therapy sessions at your convenience.
  • Legal information: For issues that cause anxiety or distress including debt management, consumer, property or neighbour disputes.
  • Bereavement support: Health Assured offers qualified and experienced counsellors who can help with grief plus legal advisors to help with related legal matters.
  • Medical information: Qualified nurses are on hand to offer support on a range of medical or health related issues offering practical information and advice.
  • Online CBT: Access to a range of CBT self-help modules, informative fact sheets and invaluable advice videos from leading counsellors.
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My Healthy Advantage App

In addition to the EAP, you get access to My Healthy Advantage health and wellbeing app.

Through My Healthy Advantage, you will have access to a range of features, all aimed at improving your health and wellbeing. These include:

  • Live chat and support
  • Weekly mood tracker
  • Four-week plans

Available for iOS and Android devices with the following login credentials:

Employer code: MHA230922

Wellbeing Portal

In addition to counselling support, advice and app, you also get access to a virtual library of wellbeing information. These informative articles and self-help guides provide support on a range of health and advisory issues, as well as instant guidance to aid physical and mental health.

To gain access to the Wellbeing Portal you will require the below login credentials:

Password: solvesitstraws

Wellbeing Portal
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